Jennifer was the person of contact for setting up the appointment; she was very professional and was understanding of my concerns and needs. The appointment was arranged within 2 days and my cleaning staff was Jeremy and Joe, they arrived on time dressed professionally and parked in the appropriate area. They explained what need to be done, the time in whuch it would take and the reasonable fees that went along with it . The carpet was cleaned in record time the staff was helpful through and through. They cleaned up everything that they had brought in and left my house smelling and feeling cleaner than when they entered it I'm very satisfied with this service and will not hesitate to call them again if needed in the future.